Privacy Policy

Introduction

dealerhigher ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our creative writing courses and services.

This policy is effective as of and applies to all users of our services in the United States.

Information We Collect

We collect information that you provide directly to us and information collected automatically when you use our services:

Information You Provide

  • Name, email address, phone number, and mailing address when you register for courses or contact us
  • Payment information processed securely through third-party payment processors
  • Messages, inquiries, and feedback you send through our contact forms
  • Information about your course preferences, enrollment history, and progress
  • Account credentials and profile information if you create an account

Information Collected Automatically

  • Device information, IP address, browser type, and operating system
  • Pages visited, time spent on pages, links clicked, and navigation patterns
  • Cookies and similar tracking technologies as described in our Cookies Policy

How We Use Your Information

We use the information we collect to:

  • Deliver and manage your course enrollment
  • Respond to your inquiries and provide customer support
  • Send you updates about courses and services
  • Improve our courses and website experience

Data Protection

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Your Rights Under US Privacy Laws

If you are a resident of the United States, you have certain rights regarding your personal information:

California Privacy Rights (CCPA)

If you are a California resident, you have the right to:

  • Know what personal information is collected, used, shared, or sold
  • Request deletion of your personal information
  • Opt-out of the sale of personal information (we do not sell personal information)
  • Not be discriminated against for exercising your privacy rights

Children's Privacy (COPPA)

Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

General Privacy Rights

You have the right to:

  • Access and receive a copy of your personal information
  • Correct inaccurate or incomplete information
  • Request deletion of your personal information
  • Opt-out of certain data processing activities
  • Request transfer of your data in a portable format

To exercise these rights, please contact us using the information provided in the "Contact Us" section below. We will respond to your request within 30 days as required by law.

Data Sharing and Disclosure

We may share your information in the following circumstances:

  • With service providers who assist in operating our website and delivering services
  • When required by law or to respond to legal process
  • In connection with a business transfer, merger, or acquisition
  • With your explicit consent or at your direction

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When we no longer need your information, we will securely delete or anonymize it.

Security Measures

We implement industry-standard security measures to protect your personal information, including encryption, secure servers, and access controls. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy, please contact us at:

Email: welcome@dealerhigher.world
Phone: +1 (206) 284-7121
Address: 4649 Sunnyside Ave N, Seattle, WA 98103, United States